Politique d’expédition

Shipping Policy

Effective Date: November 20, 2024

AFS Digital LLC (“Company,” “we,” “our,” or “us”) is committed to delivering your orders efficiently and securely. This Shipping Policy outlines our shipping practices, timelines, and related information.

1. Processing Time

Orders are processed within 1-3 business days. Please note that orders placed on weekends or holidays will begin processing on the next business day.

2. Shipping Timeframes

Delivery times may vary depending on the destination:

  • Domestic Orders: Estimated delivery is 7-15 business days.

  • International Orders: Estimated delivery is 10-30 business days.

Delays may occur due to customs clearance, weather conditions, or other unforeseen circumstances. We are not responsible for delays caused by carriers.

3. Shipping Costs

Shipping costs are calculated at checkout based on the destination, weight, and dimensions of your order. Occasionally, promotional offers may include free shipping; these will be clearly stated on our website.

4. Order Tracking

Once your order is shipped, you will receive an email with a tracking number. Use this number to monitor your order’s status through the carrier’s website.

5. Customs and Duties

For international orders, customs fees, duties, or taxes may apply. These charges are the responsibility of the customer. Please check with your local customs office for details.

6. Address Accuracy

To ensure successful delivery, please provide accurate and complete shipping information. AFS Digital LLC is not responsible for delays or additional charges resulting from incorrect or incomplete addresses.

7. Lost or Damaged Shipments

If your shipment is lost or arrives damaged:

  • Contact us at info@ukstorekids.com immediately.

  • Provide your order number and any relevant details.

We will work with the carrier to resolve the issue and, where applicable, provide a replacement or refund.

8. Restricted Shipping Areas

We currently ship to most locations worldwide. However, there may be restrictions on specific regions due to carrier limitations. If we are unable to ship to your location, we will notify you promptly.

9. Contact Us

If you have any questions or concerns about your order, please contact us at:

AFS Digital LLC
4800 N Federal Hwy, Suite B200
Boca Raton, FL 33431
Email: info@ukstorekids.com
Phone: +1 (305) 440-9149

Thank you for shopping with AFS Digital LLC. We value your trust and aim to provide a seamless shipping experience!